Ailian public documentation

Understand the platform before requesting access.

Ailian public documentation

This public area explains the Ailian platform at a product level: what it does, how onboarding works, how AI agents use knowledge and integrations, and what customers should prepare before implementation.

Technical contracts, secrets, infrastructure routes, and internal runtime details are intentionally not published here.

AI agents

Ailian helps teams operate AI agents with approved knowledge, controlled behavior, and business workflows.

Integrations

Customers can connect supported external tools such as CRM and commerce systems from the dashboard.

Credits and billing

Credits, plans, one-time top-ups, billing profile, payment history, and invoices are managed in the platform.